Privacy and security policies

Processing of personal data and information to Customers

With the entry into force of Legislative Decree No 30 June 2003 196, containing provisions for the protection of persons and other subjects regarding the processing of personal data FRANK MAROCCO, as owner of the data, is required to provide certain information concerning the use of personal data. According to the law, will be treated to the principles of correctness, lawfulness and transparency, in order to protect your privacy.
Please read the following to learn more about our protection of information, including the types of data collected, using this information and what purposes, to whom we sent and the protection of personal data. Your privacy is a priority for FRANK MAROCCO, who constantly strives to protect it.
With regard to the handling of personal data, You are to assume as an interested party pursuant to Article 4, paragraph 1, letter i) del D.Lgs. 30.06.2003 n. 196, as "natural person, legal person, institution or association" to whom the personal data.


FRANK MAROCCO ensure the collection, use and disclosure of personal information acquired at each interaction with the Customer, like when you visit our website, purchase our products and services or call our sales and service partner;
Than in accordance with article 23 ("Consent") of D.Lgs. 196/03, the processing of personal data by private entities is permitted only with the express consent, given freely and with specific reference to a treatment identified, well documented in writing and shall be preceded by the above-mentioned in article 13 D.Lgs. 196/03;
That, under article 24 ("Cases in which treatment can be carried out without consent"), consent is not required, among other cases, when treatment:

a) is necessary for compliance with an obligation imposed by law, regulation or legislation;
b) is required to perform obligations under a contract to which the party concerned or to meet, before concluding the contract, specifications of concerned;
c) on data from public registers, lists, records or documents from anyone, subject to the limits and the way that laws, regulations or rules established for the disclosure and publication of data;
d) concerns data relating to economic activities, treated in compliance with current legislation on business and industrial secrecy;

In accordance with the regulatory provisions of article 13 ("Information") of D.Lgs. 196/03, Customer declares that he was first informed of the following:

Aims of treatment

The type of data used, the scope and modalities of treatment are due primarily to the pursuit of objectives of a contract, in accordance with the purpose for which it was established and the relationship, however, for purposes and/or instrumental to the execution of the tasks put forward in the contract intercom, but no other use and/or conflict with the interests of the Customer ("concerned"). In particular, they consist:
perform the services (supply of goods and services) required by the Customer;
management in accordance with law and for specified and legitimate purposes, the accounting and related tax obligations and for payment processing and related procedures;
management of banking relationships with respect to payment for supplies of goods and services;
to assert or defend a right - even by one third - in court and in administrative procedures or arbitration and conciliation in cases provided by law, by legislation or by contract;
keeping lists of mailing lists and other documents necessary for the administration of our society;
internal control services (safety, productivity, service quality, integrity of assets);
offered to the Customer service level consistently higher;
allow the Customer a convenient access to products and services offered on the website of our company;
send the client communications containing commercial offers, promotions and discounts.

Type of data processed

Processing operations will cover the following types of data:

COMMON DATA. Tax code and VAT number or other equivalent data, name, address or other elements such as master's name, sex, date of birth, home address, telephone tapping and e-mail, data on the behavior of previous contractual relations, type of products and/or services required;

As part of the data being processed, in addition to those of ordinary type, there are some that article 4, comma 1°, D.Lgs. 196/03 defines as sensitive or judicial proceedings and, as such needful of particular protection.

SENSITIVE DATA. FRANK MAROCCO is not this type of personal information with reference to its Customers.

LEGAL INFORMATION. FRANK MAROCCO is not this type of personal information with reference to its Customers.

Method of processing of personal data

In relation to the stated purposes, the processing of personal data is made directly by staff belonging to FRANK MAROCCO, duly qualified as a manager or as a data processor through the completion of operations or complex operations, pursuant to paragraph 1, letter a) of the article 4 D.Lgs. 196/2003:
a) using manual tools;
b) by informatic tools with logic strictly related to the purposes and to ensure the security and confidentiality of data. These will be used primarily for the performance of statutory or contractual obligations and, more specifically, for:
the supply of goods and provide services required by the Customer;
compilation of records and documents to be submitted or filed with government and public offices;
management procedures for shipping and handling of products;
management of the handling procedures resulting from defects and/or discrepancies of products;
management procedures for termination of contract;
management of compliance with relevant accounting and tax purposes such as inclusion in invoices and records required;
preservation of records and documents relating to current practices in order to provide the services required;
the keeping of diaries, address books for the maintenance of contacts with customers;
extraction of statistical information and sending mail.

Personal data will be retained for a period not longer than necessary to fulfill its obligations under the previous schedule. Beyond this period, if conservation is not imposed by law, such information will be retained by FRANK MAROCCO for purposes of mere statistical archives and the work done.

Compulsory or optional communication of personal data

The conferment of personal data may have:
a) for mandatory obligations under any provision of law or contract to achieve the above purposes (eg tax data for inclusion in the accounts, invoices);
b) instrumental nature (compulsory) obtaining the result of a request to FRANK MAROCCO. Failing to provide data above, the required performance - as well as the continuation of the current ones - can not be accepted and/or continued and, therefore, carried out;
c) optional, as required for relief given that FRANK MAROCCO intends to carry on the quality and rating services rendered or requested.

Refusal to provide data

Any refusal by the individual to make their personal data:
1) in the situations described under a) and b) the previous point, makes it impossible for the conclusion of the contractual relationship initiated by the client when the data are not already in our possession;
2) in the case referred to in subparagraph c) of the preceding paragraph, makes it impossible to assess the outcome of applications aimed at improving the services provided or requested.

Categories of persons to whom the information may be disclosed

The personal data provided to FRANK MAROCCO may be disclosed to the public where required by law, as well as professionals in the uses FRANK MAROCCO: lawyers and accountants.
The personal data will be communicated to it upon exercise of the right of access under article 7 D.Lgs. 196/2003;
The personal data will be transmitted only in cases provided for by law or the express consent.

Management Structure Study

Holder of the treatment of personal data is FRANK MAROCCO.
The shape of the controller is always subject's internal FRANK MAROCCO.
The FRANK MAROCCO is aligned with the standards required regarding the privacy and security of sensitive data, as required by standard BS7779 and ISO 17799/2000 guidelines.

Rights of

The rights referred to the provision below, may be exercised "by making a request to the owner or manager, even through an agent, which is given adequate reply without delay".
Under article 7 D.Lgs. 196/2003, interested parties are entitled at any time to obtain confirmation of the existence of personal data and to know its origin, verify its accuracy or request its integration, updating or correction. Pursuant to this article shall have the right to request cancellation, transformation into anonymous form or block of data in violation of the law, and oppose any case, for legitimate reasons, their treatment.
The mentioned rights can be asserted within the limits and conditions laid down in articles 8 and 9 of D.Lgs. 196/2003.